FAQ

Frequently Asked Questions

Frequently Asked Questions
  • What is your minimum order?

    Our minimum order is 100 pieces per style/colour depending on the product type.

  • What is your lead-times for production?

    As each project we work on is bespoke buy a research proposal paper we are unable to give you concrete lead-times. Lead-times also depend on the factory used and their current capacity, fabric & component lead-times which differ depending on type and whether you will be using stock items or made to order, plus of course our own current availability.

    We will discuss with you in person once we have a better idea what level of support you require, have chosen a suitable factory for you and then discussed with them when your production can be fitted into their schedules.

    However as a general rule of thumb we recommend for a brand new complete collection to be developed from start to finish that you contact us at least 6-12 months in advance of when you need the production ready by.

  • Do you offer a sampling service?

    We are able to offer a sampling service on argumentative essay topics for college it’s own, but can produce samples as part of a full package production and development order in our factory.

    We do however have a seamstress on our books that we can utilise for tricky styles were a toile may be needed before making a proto sample in a factory. This will be charged per/hour and the costs advised as part of a complete quote.

  • How much do samples cost?

    For toiles, proto samples, fit samples and pre-production samples are all charged per sample or in some cases for certain factories are charged per hour. When we submit a quote to you for the work you require we will always specify the exact sample costs. So for example if we quote to you that a t-shirt will cost RM 15.00 to make you will be charged RM 30.00 for the sample once the production order is confirmed and the difference refunded to you on your final invoice.

  • Do you own your own factories?

    Our factory based in Johor Bahru, Malaysia. We work in conjunction with many local CMT units and suppliers which enables us to work across many different product types. Many factories in Malaysia do not offer a development service so we bridge that gap by fully developing your product first before placing it in a suitable factory for production.

  • I have an idea but I’m not a designer…can you design for me?

    Yes we can either design to specific brief and produce a range of fully illustrated designs for you or we can develop your rough sketches into properly illustrated designs, either as part of a full production and development package or on their own. AST Textile Trading is a trained designer, but also works in conjunction with a number of great local designers that she uses to make your ideas into reality.

  • I need patterns creating from my designs are you able to help?

    Yes we work with a number of great local pattern cutters that can either create patterns for you based on your technical specifications or as part of a full production & development package.

    Please note that we are unable to create single patterns where not part of a product development and production package. Minimum order is 3 patterns (3 styles) where patterns are requested independently.

  • Can you create a technical specification from my designs?

    Yes we offer this as part of a production development and production package and will work directly with you to create these.

    We can also offer technical specifications independently depend on your specification but you must come to our factory to get these completed (i.e face to face as we cannot product specifications online as there is too much room for misinterpretation).

  • Are you able to source fabrics & components for me?

    Yes we offer a full fabric and component sourcing service as part of a full production and development package in our factory.

  • I want some fabric printing. Do you offer that service too?

    Yes we work with a number of local Malaysia digital, screen and rotary printers that can print your designs onto fabric provided by you or by using one of their stock fabric qualities as part of a full production and development package only.

  • Can you help with the fitting process?

    Yes we work with a number of great local garment technologists and or pattern cutters that work in conjunction with AST Textile Trading to fit your garments and take them through the normal fitting process as well as advise on the best way to make the garment for production.

  • Are you based in the Malaysia?

    Yes we have a factory in Johor, Malaysia that you can visit.

  • Will you place my production in the factory that offers the cheapest price?

    The old saying rings true that you get what you pay for.

    We do not send out items to tender and give the production to the factory offering the cheapest price as we believe this creates too many problems with quality control.

    We do however understand that cost is important especially when working to a budget and will do everything possible to help you stick to that budget. However we do choose factories based on their consistency, quality and level of service and believe that they should be paid fairly for that service.

  • Can you give me a quote based on a sketch over email?

    Again as each project is bespoke we prefer not to although in some cases we may be able to give you rough CMT costs. A more accurate quote can be given to you once we have had a face to face meeting at our factory in Johor, Malaysia. And the quotes will be an estimate till we have seen your product in person and/or completed a development day together at our factory.

  • What is a development day?

    If you are going to have a full product development and production package with us or in some instances a product development package then it is essential that we have a ‘development day’ together at the start of the project.

    On this day we look at your project as a whole, look at each style individually and develop them further for the first protos or toiles, look at available fabrications & components, individual costs for each process, we may fit some styles or work on measurements for the technical specs, + we can help you to work out a more accurate budget for the whole project and then at the end of it we will be more informed about the level of support you require and can then produce for you a final quote.

    Some of our clients like to simply book in for a development day with us before committing to a full production package in order to gauge if their project is workable technically and also financially.

    Our development days are run personally by AST Textile Trading but we will more often than not have one of our designers, garment technologists or pattern cutters on hand to help with the development process.

  • What are your payment terms?

    Usually we break down the project into sections and each section (Product Development, Design, Fitting, Technical Specifications, Component & Fabric Sourcing etc) is charged 50% up front and then the balance 50% on completion.

    However for Samples, Fabric & Component orders and for an initial Production run we do ask for 100% of the payment up front.